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Why your products do not show up when buyers search

Your listing is live, it is correct, and nobody finds it. Here is what is usually going wrong, and the order to fix it in.

On this page

In short

  • Most listings that cannot be found are missing the words buyers actually type, not the words the brand uses internally.
  • Amazon cannot rank what it cannot read. The structured fields behind the listing matter as much as the copy on it.
  • A listing can rank well and still not sell. From the outside those two problems look identical.

What does Amazon actually match your listing against?

A buyer types a phrase. Amazon looks for listings it believes answer that phrase, then orders them by how likely each one is to result in a sale. Both halves matter, and brands tend to work on the second half while the first is broken.

The matching half runs on text: the title, the structured attribute fields, the bullet points and the back end search terms.

A listing that cannot be read cannot be ranked.

Why the words you use are not the words buyers type

Brands name things the way they think about them. Buyers search the way they speak. Those two vocabularies overlap far less than most founders expect.

What order do you fix it in?

Read the listing as Amazon sees it. Repair the structure. Rewrite for the buyer. Fix the images. Only then advertise.

Ready when you are

Want us to look at your listings?

Book a discovery call. We will tell you what we would do first, and whether ninety days is the right shape for it.

Book a discovery call

Keep reading

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Every deduction between the price a buyer pays and the money that reaches you, in the order it comes out.

Getting started

Getting on Amazon properly the first time

A clean start is slower for a month and easier for a year. What to get right before the first listing goes live.

Fulfilment

FBA or your own warehouse?

The questions to answer before you move a single pallet, and the ones that only matter once you are already at scale.